Refunds and credit settlement
Updated October 24, 2026
Generation settlement
Brow success costs 50 credits. If the balance was 40–49, the shortfall is a trial loan that a later credit-pack purchase waives; the pack is not reduced by the loan. A photo we reject as unsuitable costs 5. A technical failure, a preview rejected in review, a missed deadline or a failed delivery costs 0. While a task runs, its credits are held but not yet charged. A Brow task that isn't delivered within 24 hours closes without a charge. Downloading a delivered result or switching shades never charges again.
Purchase refunds
Ask for a refund from your purchase history or at feedback@likeuphoto.online. Refunds go back through the original payment provider and count as done only once that provider confirms them, not when your browser shows a return page. Credits from the purchase may be frozen while the refund is processed. If some credits are used or held, the provider's result doesn't match, or the payment is disputed, a person may need to review it. Sending a request doesn't mean the refund has gone through. Your mandatory consumer rights still apply.
Historical Brow cash orders
If you bought a $15 Brow pack, you keep its original delivery, retake and refund rights. New cash-pack purchases are closed. Use your original order link to see the delivery or get support. Buying credits now does not replace an old order or start a generation.